HVAC · Plumbing · Electrical
Never Lose Another Lead. Ever.
Your phone rings at midnight. A website form comes in at 6 AM. A quote sits unanswered for a week. Every one of these is revenue walking out the door. We stop the bleeding.
The Revenue You're Losing Right Now
These aren't hypothetical problems. This is happening in your business today.
Missed Calls = Lost Revenue
78% of customers hire the first company that responds. Every missed call after-hours is money walking to your competitor.
Slow Follow-Up Kills Deals
The average home service company takes 42 hours to follow up on a quote. By then, the homeowner has already hired someone else.
No-Shows Waste Your Day
A single no-show costs $150-500 in lost revenue. Most companies lose 15-25% of appointments to no-shows and last-minute cancellations.
Reviews Never Get Collected
Happy customers leave quietly. Only angry ones leave reviews. Without systematic collection, your online reputation suffers.
5 Workflows That Run While You Sleep
Every workflow runs 24/7. Every response is personalized. Every edge case has a human escalation path.
Instant Lead Response
Response in < 60 seconds, 24/7New lead comes in at 11 PM? Within 60 seconds, they get a personalized text acknowledging their request, asking qualifying questions, and offering the next available slot.
Estimate Follow-Up
Automated 3-touch sequenceAfter sending a quote, the system automatically follows up at optimal intervals. Day 1: confirmation received. Day 3: check-in. Day 7: final nudge with urgency.
Appointment Confirmation
3-step confirmation sequence48-hour reminder, 24-hour confirmation request, and morning-of heads-up. If they don't confirm, the system escalates to your dispatcher to fill the slot.
Review Request
Smart routing based on sentimentTwo hours after job completion, the customer gets a satisfaction check. Happy? Direct link to Google Reviews. Unhappy? Routes to your manager before it goes public.
Schedule Gap Filling
Fills gaps within minutesCancellation at 2 PM? The system automatically reaches out to customers who requested future appointments, offering the newly available slot.
Real Scenarios. Real Difference.
See exactly how One Engine changes outcomes for your business.
The Midnight Emergency
Homeowner's pipe bursts at 11:47 PM. They Google "emergency plumber" and fill out your website form.
Form sits in inbox until 8 AM. By then, they've called three other companies. One showed up at 1 AM.
Within 45 seconds, they get a text: "We received your emergency request. A technician is being notified. Can you describe the issue?" AI qualifies the emergency, sends dispatch alert, and confirms ETA.
Result: You get the job. Competitor doesn't even know the lead existed.
The Quote Recovery
You send a $4,200 HVAC replacement quote on Monday. The homeowner says "let me think about it."
Your tech moves on. Nobody follows up. Two weeks later, the homeowner hired someone from a Home Depot ad.
Day 2: "Hi [Name], just checking that you received the estimate. Any questions I can answer?" Day 5: "The financing option would bring this to $89/month." Day 8: "We have a slot opening Thursday—want to lock it in?"
Result: 37% of "thinking about it" quotes convert with systematic follow-up.
The No-Show Fix
Tuesday at 2 PM, your tech arrives for an AC tune-up. Nobody's home.
$200 in wasted drive time. Tech sits idle. The customer forgot and feels guilty—never rebooks.
This scenario never happens. 48 hours before: reminder sent. 24 hours: confirmation requested. No confirmation by evening? Dispatcher alerted, slot offered to waitlist. Morning-of: "Your tech Mike is heading your way at 2 PM!"
Result: No-shows drop by 60-75%. Even if someone cancels, the slot is already filled.
How We Compare
We don't replace your field service software. We fill the gap none of them cover: intelligent, AI-driven customer communication.
ServiceTitan
$250-600/mo per tech
Housecall Pro
$99-249/mo
Jobber
$69-349/mo
NuStack One Engine
Works alongside your existing tools. Adds the AI communication layer they all lack: instant lead response, intelligent follow-up, review routing, and schedule optimization.
Ready to Transform Your Operations?
Schedule your free operations assessment. We'll show you exactly how much time and revenue you're leaving on the table.